Security Policy

MyMp3 is an online shopping site and provides MP3 players and MP3 custom skins designed to make your MP3 Player the most unique to you, our users. We are committed to protecting the privacy and security of the information we may gather about you, and we appreciate that you trust us that we will use only for our purposes only and nothing else other than to make sure that you have the best possible MP3 player around town.

All information you provide to the MyMp3 Web site will be transmitted to, held and processed by us as described in this Privacy Policy.

MyMp3 is a company incorporated in the United States of America in the state of Iowa. Accordingly, information submitted by you to MyMp3 will be transmitted to, held and processed in the USA. We will not ship outside of the United States so all laws are US laws.

This Privacy Policy describes our practices concerning your privacy.

Although this Privacy Policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about MyMp3 practices so that you can make informed decisions. By accepting the User Agreement, using the MyMp3 web site, you are consenting to the MyMp3 practices, including the use and disclosure of any personally identifiable information you have shared with us, as described in this Privacy Policy.


The MyMp3 web site is not designed or intended for use by children under 18. If you are under 18, you should use the MyMp3 web site only with involvement of a parent or guardian. Children under 18 may not submit any personally identifiable information to us, and if we discover that we have inadvertently gathered any such information from a child under 18, we will take appropriate steps to delete it. To ensure that MyMp3 is not selling merchandise to an underage audience we have put in a disclaimer for the customer to read and verify to us that they are over 18 years of age.


MyMp3 is 100% opposed to unsolicited commercial e-mail ("spam"). We do not send e-mails to anyone without your permission and we do not sell or provide e-mail addresses to any unauthorized third party. If you receive any unsolicited e-mails from spammers, please be assured that MyMp3 did not provide your e-mail address to these third parties.

We cannot prevent all spam from happening on the internet, we will make sure that our e-mails will be from us and only us by having a seal of authenticity to know it is us and not any "spoof" e-mail. Unfortunately, spammers obtain e-mail addresses in a number of devious ways, including when you respond and ask to be taken off a spam e-mail list and in some cases by just generating e-mails to millions of random e-mail addresses in the hopes of getting a few "live" ones. Please be assured that at MyMp3 we detest spam as much as you do.

If you have gotten e-mail from The M Mp3 web site please contact us and we will investigate. Please be assured that we strive not to contact anyone without your permission, and if you prefer not to receive any further communications from us, just tell us and we'll try to make sure you never hear from us again.


The information we learn from shoppers helps us personalize and continually improve your shopping experience at The MyMp3 web site. Here are the general types of information we gather.

Information You Give Us

We receive and store any information you provide to us when you decide to buy a product from MyMp3, submit a review or survey, communicate by e-mail, telephone or physical mail with our customer service, or otherwise interact with us. Such information may include your name, address, e-mail address, and preferences, birthday, hometown, transaction history, and other personal data. This information will be kept for 90 days, after 90 days it will then be destroyed.

Information Gathered Automatically

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" and "clear gifs" to obtain certain types of information when your Web browser accesses The MyMp3 web site.

Examples of the information we collect and analyze in this manner include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; your behavior on our Web site including the products you view or searched for.

Third Party Advertising

We work with and have advertisements from third party sites, advertising companies, businesses, and companies that we use their logos from, who use cookies to collect non-personally identifiable information when you visit our Web site. This information will not be used by them to send out unsolicited mail but will provide you with better shopping or savings opportunities through their advertisements on this site and our own advertisements on their Web sites that are linked together, or to conduct market research and web site analysis.


No. Information about The MyMp3 shoppers and other users is an important part of our business, and we take steps to maintain the privacy and security of such information against unauthorized access. We generally use such information for such purposes as customizing future shopping and savings opportunities for you, improving our Services, and communicating with you if you have authorized such communication. In an effort to serve you better and improve your online shopping experiences, we may also share such information in a responsible manner as described below.

Protection of MyMp3 and Others

We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our User Agreement and other agreements; assist in fraud protection or investigation; or protect the rights, property, or security of The MyMp3 web site, our users, or others.

How can I opt-out or opt-in?

To opt-out of or opt-in to receiving marketing communications from Best Buy, please take one of the following actions:

1) Send an e-mail with your current contact information to:

4) Or, send a request with your current contact information to:

5462 Longview Court Unit 3
Johnston Iowa, 50131

Please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.

MyMp3 will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to:

10 business days for e-mails

 6 weeks for direct mail

Until that change takes effect, you may still receive marketing communications from us.

Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, loyalty program membership status or updates or other organization-related communications.


We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We also use a secure server hosting location, firewall protection, controlled access and encryption technology to protect your data. While no system is completely foolproof, we take the security of your personal information very seriously, and our security measures are designed to protect that information in a responsible manner.


If you register as a M Mp3 member, M Mp3 gives you access to your registration information for the purpose of viewing and updating that information. You are also entitled to request a copy of any other personal information we hold about you. If you become aware that the personal information we hold about you is inaccurate, you may request that we amend it.


As discussed above, you can always choose not to provide information, although that might prevent us from personalizing our Services for you or prevent you from taking advantage of certain useful MyMp3 features.

If you have registered as a member, you can add or update your registration information (for instance, if your name, e-mail address or zip code changes), or delete your membership account entirely, at any time by visiting the Your Account area.

We will retain in our files information you have requested to delete in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our User Agreement. Furthermore, such prior information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems. This deleted information will not be used unless it is to resolve disputes and troubleshoot problems if such problems arise.

How To Contact Us?

At MyMp3, your input is essential to our business. If you have any questions or comments regarding our products/services, please contact us at the location listed below.

Hours of Operations:
Mon - Fri
8 a.m. - 8 p.m. EST
9 a.m. - 5 p.m. EST

5462 Longview Court Unit 3
Johnston Iowa, 50131


Should you have other questions or concerns about these web site privacy policies or to request your information to be removed from our database, please send us an e-mail at

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